Since July 2016 Centrelink has been using a new online system to obtain information from people whose Tax office records do not match the income they reported to Centrelink, it also assesses and calculates any debts owed.

If you have received a letter – saying “Important information about your employment income”, it has the information Centrelink has received from the Tax office and asks you to log into your myGov account and view your Centrelink online account. You need to review the information before a certain date, a reminder letter will be sent to you about a week before the deadline.

You have to respond to the letter online, however if you don’t have a myGov account you will need to set one up or you can contact Centrelink and request  assistance to set one up, as you still need to respond online to the letter.

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